Local time 08-04-2020 12:26:40

Frequently Asked Questions

The Most Frequently Asked Question categories are listed below which may answer your question when you click on required category however if you still want to ask us another question not answered here in these categories then please do not hesitate to fill a question form below and we endeavour to reply ASAP.

  • Can i start a project without asking Escrow payment ?
  • As a service seller a freelancer should follow our guidelines and must ask for escrow before start of project . In case of any dispute you will be left with no choice in case any dispute arises after completion.
  • Can a buyer get a refund after he/she has released Escrow for seller?
  • Unfortunately no, so be very careful before releasing escrow and make sure your project was completed as you desired. Realizing any shortcoming after releasing escrow is in vain. We advise to be careful.
  • What is an Escrow payment ?
  • Buyer and Seller agree to terms - Either the Buyer begins a transaction. Buyer pays in escrow account where money goes out of his hands but is not paid to seller either.It can either be paid to seller or Poundlance admin can release it back to buyer if he has enough grounds to justify that amount should not be paid to seller- When Buyer submits a payment the Seller is notified that funds have been secured 'In Escrow'. and he can start working with peace of mind now.
  • How long does Western Union take?
  • With Western Union, your recipient can collect the cash you send by: Cash pickup. Cash transfers sent online, by phone or in person are available for pickup within minutes at any number of agent locations worldwide. Transfers from your bank account can take one to three days to arrive. We normally pay in Bank or you can collect from local pickup point of Western Union if in great hurry.
  • Is Sending or receiving Money with Western Union Safe?
  • On the whole, the entire process of sending or receiving money through Western Union is absolutely safe. You can make sure that the right person gets the money because they have to present valid IDs such as a passport or a driver's license before they can collect the money from Western Union local Agent.
  • How does Western Union work?
  • In person Collection:

    Western Union then provides the sender a 10-digit Money Transfer Control Number (MTCN) that the sender must provide to the recipient. The recipient then proceeds to a Western Union agent office in the designated payment location, presents the 10-digit MTCN, and a photo ID. Money is then paid out to the recipient.

    In Bank :

    Funds are directly sent in your bank account. You have to give full details of account.

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